Privacy Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.
Our Privacy Policy
Effective Date: 18th April, 2025
At Lighthouse Tuition (South-West), we are committed to safeguarding the privacy of our students, parents, and website visitors. This privacy policy outlines how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Lighthouse Tuition (South-West) is a private tuition provider based in the United Kingdom. We are registered with the Information Commissioner’s Office (ICO) under registration number ZB887693.
If you have any questions regarding this policy, you can contact us at:
What Data We Collect
We may collect and process the following types of personal data:
Full name and contact details (address, email, phone number)
Student’s name, date of birth, school information and academic progress
Payment information (if applicable)
Attendance and performance records
Any communications you have with us
We do not collect any special category (sensitive) personal data unless specifically necessary and with your explicit consent.
How We Collect Your Data
We collect data directly from:
Website enquiry forms
Email correspondence
Phone calls
In-person meetings or tuition sessions
Registration or consent forms
We may also receive information from third parties such as schools or educational professionals, with your consent.
Legal Basis for Processing
Under the UK GDPR, the lawful bases we rely on for processing your data include:
Consent – when you have given us clear permission to process your personal data.
Contractual necessity – when processing is required to deliver our services.
Legal obligation – to comply with legal requirements (e.g. tax records).
Legitimate interests – where we have a genuine reason to use your data in a way that does not override your rights.
How We Use Your Data
We use your personal data to:
Provide educational tuition services
Communicate with you about lessons, progress and appointments
Issue invoices and manage payments
Keep records for internal administrative and legal purposes
Respond to enquiries and provide support
We do not use your data for marketing purposes without your explicit consent.
Sharing Your Data
We do not share your personal data with third parties unless:
It is required to deliver our services (e.g. online platforms used for tutoring)
We are legally obliged to do so
You have given your express consent
We will never sell your personal information to third parties.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements. Typically, student data is retained for up to 6 years after the last session, unless we are required to keep it longer by law.
Your Data Protection Rights
Under data protection law, you have rights including:
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Right to access – you can request copies of your personal data.
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Right to rectification – you can ask us to correct inaccurate or incomplete data.
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Right to erasure – you can ask us to delete your data in certain circumstances.
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Right to restriction of processing – you can request limits on how we use your data.
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Right to object to processing – you can object to how we process your data in certain cases.
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Right to data portability – you can request your data in a transferable format.
To exercise any of these rights, please contact us using the details provided above.
Data Security
We take appropriate technical and organisational measures to protect your data against unauthorised access, misuse, loss, or destruction. This includes secure storage, encryption, and access controls.
Cookies and Website Tracking
Our website may use cookies to enhance user experience and analyse traffic. You can set your browser to refuse cookies or alert you when cookies are being used.
Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be available on our website. Significant changes will be communicated via email or prominently displayed on our site.
How to Complain
If you are unhappy with how we have used your data, you can contact us directly. You also have the right to complain to the Information Commissioner’s Office (ICO).
Website: https://ico.org.uk/
Helpline: 0303 123 1113